For one of our clients in the health tech industry, we are looking for an experienced Account/Project Manager, with a diverse set of skills to navigate the complex landscape of managing an online summit. In this role, you'll be orchestrating daily summit meetings with medical doctors and handling anywhere from 8 to 10 high-impact projects annually. Each Summit project spans roughly 6 - 9 months, demanding not only technical proficiency but also a knack for cultivating and nurturing robust relationships with our client´s community of doctors. If you're passionate about project management and ready to make a significant impact, this job is for you!
The job is not a website builder, our client has other people to do that. However, the ability to learn those systems and use them fluently to make on-the-fly changes to the Summit websites is critical to this position.
Responsibilities:
- Serve as the primary liaison between our client´s esteemed summit hosts, comprised of medical professionals, and the internal team.
- Cultivate and fortify robust business relationships with our client´s hosts, ensuring a foundation of trust and collaboration.
- Regularly communicate project updates to hosts/speakers, keeping them informed and engaged throughout the duration of the project.
- Address host/speaker concerns promptly, demonstrating a proactive approach to managing challenges as they arise.
- Take charge of preparing agendas and facilitating weekly host calls, ensuring a streamlined and productive exchange of ideas.
- Collaborate seamlessly with team members on a day-to-day basis, overseeing task execution to guarantee timely completion.
- Deliver comprehensive weekly progress reports on summit developments to superiors, providing valuable insights and updates.
- Contribute actively to the collective team effort by effectively fulfilling assigned responsibilities.
- Expertly manage the logistics and execution of live webinars, ensuring a smooth and impactful presentation
Requirements:
- Proven track record as an Account Manager, demonstrating 3-5 years of experience in client management.
- Proficiency in both written and verbal English to facilitate clear communication.
- Exceptional computer skills, including adept organization and time management abilities, supported by a reliable WIFI connection.
- Hands-on experience with WordPress, Active Campaign and Teamwork; additional familiarity with Google Suite, WooCommerce, and Everflow is highly desirable.
- Positive and proactive attitude, always ready to assist others with a can-do approach.
- Robust project management skills, driven by a commitment to achieving tangible results.
- Active listener with an engaging communication style, characterized by a friendly and approachable voice.
- Strong attention to detail, consistently ensuring accuracy in work, especially when creating and responding to emails.
- Aptitude for problem-solving and a customer-oriented mindset, prioritizing client satisfaction.
- Self-reliant and dependable, demonstrating the ability to work independently from home for 40 hours per week with minimal supervision.
- Exemplary work ethic, embodying a commitment to excellence and accountability.
Our client specializes in creating impactful online summits and masterclasses tailored for the general audience and curated by medical doctors. Our client´s mission is to elevate their online presence and facilitate the dissemination of crucial health and wellness information to a wider audience.
Currently, our client is seeking an adept Account Manager to oversee its summits, ensuring the seamless execution of tasks within specified timelines.