Cloud Engineer (Remote)

It turns out… unicorns are real! In fact, this company just became one after raising our valuation to more than $1 billion. And ever since launching in 2003, we’ve been on a steady incline towards one goal: Building easy-to-use accounting software for small business owners. It’s the goal that’s driven us to expand into five offices, serving customers in over 160 countries. And it’s the goal we’d love for you to be a part of as a member of our global team as we continue our journey.

Known for extraordinary product and customer service experiences and based in Toronto, Canada, it serves paying customers in over 120 countries, with offices in the U.S., Netherlands, Mexico, Germany and Croatia.

The Infrastructure team is looking for talented & experienced engineers to help us build and support our cloud-native infrastructure. Join our growing organization and you will get a chance to be in the driving seat of innovation and change.

As a Site Reliability Engineer, you’ll be joining a team of mix background technologists. Our mandate is to provide secure, flexible and stable platform solutions that empower our feature development teams to create the highest quality services for our customers.

What you'll do in your first twelve months:

• Develop, deploy and operate cloud-native infrastructure in support of SaaS platform.
• Develop & Improve instrumentation for monitoring and logging the health and availability of services
• Bring a mindset of standards and best practices to help create observability solutions that team want to adopt
• Help engineering teams implement and maintain observability and monitoring frameworks 
• Help raise the bar on our incident response management process and participate in periodic on-call rotation.
• Take a data-driven approach to operations - you will drive a culture of automation, both within the team and throughout the organization, to scale efficiently and reliably.
• Create cutting edge cloud infrastructure through Infrastructure-as-Code and automation.
• Build and improve cloud infrastructure self-service tooling that powers our internal platform used by hundreds of developers.
• Lead and participate in technical discussions to aid system design, analysis, and troubleshooting.
• Help engineering teams to develop, test, debug and release scalable, resilient and high available cloud-native applications quickly.

What you have:

• 4+ years of experience with implementation, operations, maintenance of multi-platform environments.
• You have a deep understanding of Cloud computing concepts and solutions. Bonus points for direct experience in GCP (Google Cloud Platform), but any public cloud experience is suitable.
• You have a good understanding of Cloud Security, specifically IAM Roles & Policies, Security Groups and Encryption keys.
• You have hands-on experience with container technologies: Docker runtime and possibly with Kubernetes orchestration.
• You have experience working with Infrastructure-as-Code tools such as Terraform, CloudFormation, Cloud Deployment Manager, Ansible or Chef.
• You have exposure or familiarity to Linux Operating system administration and a good understanding of Linux fundamentals like signals, scheduling, filesystems.
• You have strong TCP/IP networking knowledge in either cloud or on-prem deployments: DNS, network, routing, L3/L7 protocols, etc.
• Intimate understanding of one or more of monitoring and observability tools such as; Splunk, Elastic, Jaeger, Honeycomb, Grafana, DataDog, Prometheus, BigPanda, Sensu
• Hands on experience implementing and delivering monitoring solutions in development, QA and production environments
• You understand and foster DevOps culture across an organization.
• Very strong problem solving & troubleshooting skills, including the ability to perform root cause analysis and preventative analysis.

Nice to have:

• You have experience in building systems in a microservice environment. Understanding the basic building blocks of a resilient and scalable software.
• Experience with web applications developed in Python or Ruby.
• Knowledge of some or all of: web network protocols, security, persistence solutions and similar monitoring technologies.

Why Join Us

We're a motivated bunch, with our eye’s laser-focused on shipping extraordinary experiences to businesses. You will be surrounded by hardworking team members who share a common vision for what an amazing software company could be and have the opportunity to help build an elite one.

Have we got your attention? Submit your application today and a member of our recruitment team will be in touch with you shortly!